Tell us
Call 289 · 205 · 2823 or use the contact form as soon as you can after the visit. Mention the date, what wasn't right and, if it helps, a photo. The sooner we hear, the easier it is to put right.
What happens next
The planner looks into it, talks to the cleaners who were there and gets back to you. Most issues, like a missed area or a product used where it shouldn't have been, are dealt with by a return visit or a change to your house-notes card.
Damage or something missing
If you think something was damaged or has gone missing, tell us right away. We take these reports seriously and will explain the next steps clearly.
If you're still not satisfied
Ask the planner to take the concern further and we'll review it again. We'll always tell you what we've decided and why.