How the site is built
These pages use plain HTML with proper headings, text alternatives for images, visible focus outlines, colour contrast that meets common guidelines, and forms that work with a keyboard and screen readers. There's a link at the top of every page to skip straight to the main content.
Getting in touch another way
Struggling with a page? Call 289 · 205 · 2823. We can take your request by phone, read out information from the site or send it in another format.
During visits
If anyone in your household has accessibility needs that affect a visit, such as a quiet environment, a service animal or particular routes through the house, add it to your house-notes card and we'll plan around it.
Feedback
Tell us about any barrier you find on this site and we'll work to remove it.